Unconfirmed Reservation
Date:
Cancellation and Rescheduling Policy
Please try your best to be on time or pick a date and time you know you can arrive. This is to help us keep our promise to see you and our other customers on time.
In the event that you are over 15 minutes late, we reserve the right to cancel or reschedule your appointment.
Please note that reservations made 48 hours in advance may incur a cancellation fee.
To avoid incurring a fee, please give us ample time when canceling or rescheduling your appointment. If you cancel or reschedule within a 48 hour period and the length of
your service is 30 minutes or more, you will incur the following fee upon your next appointment:
- Within 24 Hours: $20
- Within 48 Hours: $10
Please understand that we wish to avoid the fee as much as you do. When you book an appointment, you take away the chance for our employees to work on anyone else but you.
Others may want the slot, but cannot reserve it because you reserved it. When you cancel with short notice, our employees may miss the chance to perform
any service during those hours thus it becomes a cost for everyone.